"The definition of a good social worker is someone who has one foot in the street and one foot in the library."

JANE ADDAMS

"The critical thing about business culture is to know who you are and do that. You cannot talk out of both sides of your mouth at the same time."

BAHRAM AKARDI Chairman, Life Time Fitness

"Vision without action is merely a dream. Action without vision just passes time. Vision with action can change the world."

JOEL BARKER Contemporary “Futurist”

"What I hear I forget. What I see I remember. What I do I know."

CHINESE PROVERB

"Greatness comes about by a series of good decisions consistent with a simple coherent concept – a 'hedgehog concept.' The hedgehog concept is an operating model that reflects understanding of the three intersecting circles:

What you can be the best in the world at;
What you are deeply passionate about;
What best drives your economic or resource engine.
“There is no single defining action, no grand program, no one killer innovation, no solitary lucky break, no miracle moment. Rather the process resembles relentlessly pushing a giant heavy fly wheel to turn upon turn building a momentum until a point of breakthrough and beyond.”

JIM COLLINS Good to Great

"Do you know how many years John Wooden coached the UCLA Bruins before his first NCAA Championship? Fifteen, from 1948-1963." (Coach Wooden's teams won 88 straight games from 1971 to 1974 and ten of twelve national championships from 1964-1975.)

"Great managers present no sweeping new theories, no prefabricated formula. All they
can offer you are insights into the nature of talent and their secrets for turning talent into
lasting performance."

MARCUS BUCKINGHAM Researcher and Author

"Make no little plans. They have no magic to stir men’s blood."

DANIEL BURNHAM Early 20th Century Prominent Chicago Based Architect

"The ability to establish, grow, extend, and restore trust with all stakeholders- customers, business partners, investors, and coworkers- is the key leadership competency of the new global economy."

STEPHEN M.R. COVEY

"Every great and commanding event in the annals of the world is a triumph of enthusiasm. Nothing great was ever achieved without it."

RALPH WALDO EMERSON

"The performance gains from Human Sigma improvements tend to come from innumerable small gains in everyday performance that accumulate at the local level, rather than in large, identifiable chunks. The myriad small improvements made by the engaged work teams result in an exponential increase in output."

JOHN FLEMING and JIM ASPLUND Authors, Human Sigma, Gallup Press, 2007

“We believe that, in general, the best decisions are made from the bottom up, meaning by those on the front lines that are closest to the issues and/or the customers. The role of a manager is to remove obstacles and enable his/her direct reports to succeed. This means the best managers are servant- leaders. They serve those they lead. Ask yourself, “How do you encourage more teamwork? How do you encourage people to take more initiative?”

TONY HSIEH from his Book “Delivering Happiness, A Path to Profits, Passion, and Purpose”

"As a leader you empower people with the chance to be part of the process."

HANNAH KARRASS founder The Healthworks Foundation

"Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare."

PATRICK LENCIONI Management Consultant and Author

"The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor."

VINCE LOMBARDI

"To create one’s world takes courage."

GEORGIA O’ KEEFE American Painter

"I bring you the gift of these four words: I believe in you."

BLAISE PASCAL

“As in life, success in business is all about relationships. Your success as a leader, manager, supervisor, and employee is almost always about the quality of your relationship with others and the respect you have earned. Effective leaders inspire others to continuously narrow the gap between their vision and their dreams and the day’s reality.”

ROGER RALPH founder Bel Air Athletic Club, Principal, Hockessin Athletic Club

"Next to what you are; where you are; who you are; caring is the most important value- all else follows."

TIM RHODE President, Maryland Athletic Club

“While we all work to develop into productive people for our own happiness, it is also vital that we do so for the good of society as a whole. I truly believe that there are no endings, just points at which we begin again…As I experience another new beginning with this induction, I can only hope that all of us, whether we have played on the field or been fans in the stands, can reflect on how fortunate we are and can see our lives as new beginnings that allow us to leave the world a bit better than when we came into it.”

CAL RIPKEN, JR (May 5, 2011)

"Profit is always a by product of value. It’s as hard to do a little thing well as a big thing- so why not do a big thing?"

JAMES ROUSE Shopping center developer & founder of Columbia, Md.

"He who sows courtesy reaps friendship, and he who plants kindness gathers love."

"Unlike other brands, Starbucks was not built through marketing and traditional advertising. We succeed by creating an experience that comes to life, in large part, because of how we treat our people, how we treat our farmers, our customers, and how we give back to the community."

HOWARD SCHULTZ Starbucks Founder and CEO, Onward, Rodale Press, 2011

"I am a people person. I want to meet 30 people if I am interviewing for 2 spots. I look for the intangibles that will make that person successful in our organization."

MATTHEW STEVENS CEO Spectrum Health Clubs

"Somehow over the years folk have gotten the impression that Wal-Mart was something that I dreamed up out of the blue as a middle aged man, and that it was just this great idea that turned into an over-night success…like most “over-night successes”, it was about twenty years in the making."

SAM WALTON Wal-Mart Founder

Now GE and Coca-Cola, were trying to change every day. The King of Coca-Cola and the King of GE are trying to change the thing every day because if we don’t change we’re going to be left behind. (Roberto Goizuetta)
It’s the biggest challenge (change) we have. I’m always scared, okay? It’s true. And (Roberto) I think you are probably, I mean you’re always scared… (Jack Welch)

JACK WELCH, former CEO, GE, and former Coca-Cola Chairman, ROBERTO GOIZUETTA

"Mistrust doubles the cost of doing business."

JOHN WHITNEY Professor, Columbia University Business School

"You can have everything in life you want if you just help enough other people get what they want."

ZIG ZIGLAR